Using agile, human-centered design to create impactful digital solutions

Illustrated people standing on a laptop looking at a screen of data

We’re agents of change.

Technology improvement is about so much more than hardware and software. At Flexion, we look at all aspects of your systems — from their efficiency, security, and automation to how users interact with them — so your end products do more than just “work.” They shine.

Whether you need to modernize a legacy system or design something new from a kernel of a need, our cross-functional teams deliver effective and flexible solutions. We are complexity-conscious and committed to agile, human-centered, and product-centric development. This approach empowers our customers to ensure that what we develop centers people in a solution that meets today’s business needs and can adapt to tomorrow’s.

Cloud services

Look to the cloud for the future of your business

Join industry leaders in going cloud-native. This doesn’t mean taking previous “on-premises” thinking and moving it to the cloud.It means changing how you think about your infrastructure.

We can help you implement a serverless infrastructure, and work with your engineers to understand the best ways to take advantage of your new system moving forward, allowing you to gain resiliency, elasticity, reliability, robustness, scalability, automation, and efficiency.

We use the latest and greatest technology to ensure things run smoothly—Terraform and CloudFormation for automation, DynamoDB for databases, functional code in Lambda, and integration technologies like API Gateway, SQS, and Kinesis.


Driving decisions with big data

Data is the heart of many applications — and getting data right is the difference between success and failure. Using data science to build our solutions has been central to Flexion’s software development for decades. We apply the same option-enabling approach to data that we do to all our work at Flexion, whether we are supporting medical claims, quality measurement, or personalized outreach.

Flexion’s Big Data projects involve ingesting data from multiple sources and transforming the data into a useful platform to drive actionable insights. Our data engineers and architects carefully structure the data and the platforms, and leverage the cloud, to enable data analysis that can drive decisions today, while allowing clients to pivot easily to other data streams and analyses in the future. 

Flexion’s commitment to complexity-conscious development supports flexible and meaningful data collection and analysis, including machine learning that supports purposeful outputs.


We’ve been doing it since before it had a name

How about this? Rather than thinking of development, security, and operations as separate, discrete responsibilities, we’ve always approached them as integrated functions. We help you bridge the traditional IT and security gap by replacing siloed thinking with ongoing, flexible collaboration and a shared ownership of security as code.

By integrating security protocols and testing into the agile development process (instead of layering it on as an afterthought at the end), we can help you streamline delivery pipelines while making them both faster and more secure. As a bonus, it makes it easier to take advantage of cloud services, implement automation, and quickly respond to threats.

DevSecOps requires both a technical and cultural shift, so you can’t just sandwich responsibilities together and expect success. We’ve found that the best way to nurture this change is to quickly establish trust across team boundaries. Once this trust is in place and we understand your technical landscape, we can help identify gaps in infrastructure or security and engineer a solution that works across the organization.

HCD & UX research

People-centered processes and solutions

User experience isn’t about how something looks. It’s even more than how something behaves. It’s the overall experience — from start to finish — of interacting with your product, system, or company. And the only way to evaluate its success is to talk to users and watch them use it.
Using data obtained directly from users and usage analytics, we can help make incremental improvements to the overall experience without wasting time and money on designing unnecessary things.

Using human-centered design principles and service design practices, we identify your target users (which includes your internal users), determine what your business needs are, map workflows and behavior patterns, define information architecture and mental models, develop research plans, conduct user interviews and testing, build wireframes and prototypes, and create high-fidelity interface designs. We practice lean research, getting working solutions into the hands of users quickly and repeatedly to ensure development as we go. We value actual user feedback over perfect artifacts.

Focusing on the holistic user experience helps us ensure success in the final product. We blend astute problem-solving with modern design to create something beautiful, functional, and simple to use.

Product strategy & management

Creating products that get results

Product strategy and management ensure we develop the right solution — with a focus on product value and viability. Our product managers deeply understand product domain and business constraints. They also bring extensive knowledge of the digital ecosystem, user needs, and product design. They communicate where we are going and develop a strategy to get there that informs our teams’ work so we deliver real value with each sprint.

Flexion’s product strategists help create a shared understanding of the goals — often across multiple agile teams. By ensuring the team understands the problem to solve, they enable the team to experiment with options to see which one gives us the best results. This practice allows us to validate direction efficiently and empower our customers with a clear understanding of the value delivered by real, working solutions.

Software development

Success extends beyond just writing code

Technology powers almost every part of an organization — and there’s always a need to make it more efficient, effective, and extensible. Our platform-agnostic development team employs lean IT principles and agile thinking to quickly build secure, scalable solutions for your thorniest business problems. Most importantly, we build things that will be easy for you to maintain.

From large-scale enterprise platforms to transactional CRMs to custom reporting dashboards, our diversely talented developers help you prioritize and iterate on your ideas. We always evaluate and use the technologies that are best for your organization and project, relying on our expert capabilities in things like JEE, MEAN, React, Vue, Python, AWS, AWS Native, Java, Node, and JavaScript.

We take a conservative approach to specific aspects of engineering (like writing tons of automated testing scripts), so we have the freedom to experiment when disruption is warranted. Our experience extends well beyond standard development, with deep knowledge of third-party integration, API development, responsive design, back-end architecture, content management systems, analytics frameworks, and legacy system integrations.


We help you find the right talent

Our dedicated recruiting team focuses on helping you succeed by providing development and product teams with highly qualified candidates who specialize in software architecture, engineering, user experience and design, DevOps, data science, and various agile implementation methods. Whatever your information technology needs, we can help you meet them. We support computer network design, systems administration, help desk services, business and financial administration, accounting, database management, and systems auditing.

Our recruiters are adept at listening to you to understand your staffing needs and then helping to interview and assess candidates that match your industry, culture, and technology ecosystem. We also focus on balancing a candidate’s purpose, career path, and lifestyle goals to ensure it’s a great fit — we’ve found this to be a winning formula for placing people that become core resources within your organization, as opposed to merely “putting bodies in seats.”

Whether you are looking for support for a critical, high-level candidate or want a dedicated recruiting partner, we can help with that. Short-term, long-term, or project-based, we’ll help you find the right fit for your organization. Our best practices in identifying, onboarding, coaching, and retaining resilient people help them excel. We maintain an active pool of alums and five-star candidates to recruit from, so we can quickly react to any staffing needs with confidence that we’ll quickly find a dedicated expert to join your team.

Meet some Flexioneers

Ellen Sun

Ellen, Engineer

Ellen specializes in creating high-quality, elegant solutions to challenging problems. She is enthusiastic about collaborating with colleagues on tough challenges and applies that same passion to camping, rock climbing, and travel. Ellen also crochets intricate items like sweaters because she loves to build beautiful things using nothing but yarn.

Meghan O'Meara

Meghan, Content Strategist

Meghan appreciates working with fun, intelligent people to create inclusive, accessible, and meaningful digital experiences. She lives with her two much-beloved but slightly smelly rescue dogs, Clyde and Dexter. Meghan likes hiking, (badly) attempting home improvement activities, and falling asleep while reading long-form nonfiction.

Carl Bunche

Carl, Data Analyst

Carl cares deeply about the purpose of his work and the people he works with. He is enthusiastic about digging into data and finding meaningful insights to help his team accomplish its mission. At home, Carl enjoys being with his family. Together, they work on puzzles, watch movies, and travel.

A proud AWS partner.

AWS Select Tier Services Partner
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