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Case studies

Success stories that scale.

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Turning authentic assessment into assessment intelligence

Flexion partnered with Project ARC to explore a fundamental question: Could AI help scale Project ARC’s expertise while keeping feedback grounded in its methodology and educators firmly in control?

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Insurer legacy infrastructure modernization

How Flexion helped a national insurer rebuild it around open-source, vendor-neutral technology, saving more than $10 million.

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Stabilizing a mission-critical lending platform

See how Flexion modernized a mission-critical lending platform, improving security, PCI compliance, and stability without disrupting credit unions.

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AI-powered interactive conference experience platform

Flexion partnered with Living Popups to create an AI-powered digital guide capable of answering attendee questions in real time through natural conversation.

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Expanding classroom access through intelligent differentiation

Flexion partnered with TeachRock and its educator community to explore using AI to solve fundamental challenges.

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Transforming climate planning into a scalable digital experience

Flexion and Planning Communities transforming climate planning into a scalable digital experience — from facilitator‑led workshop to data‑driven platform.

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Modernizing the U.S. Tax Court’s public website

Explore how Flexion partnered with the U.S. Tax Court to deliver an accessible, user-centric website by migrating from a legacy platform to Wagtail CMS.

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Updating the Recreational Trails Program database using AI

Find out how Flexion modernized the Recreational Trails Program database using AI automation, improving federal trail funding transparency nationwide.

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Enabling secure, scalable student data

Flexion and SEL Plus partnered on a POC and designed a more efficient, secure, and scalable approach to transforming documents

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Unified registration platform for faster and smarter testing

In this case study, we improve speed, reliability, and user experience for an assessment platform by modernizing assessment planning and participant registration.

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Enabling secure, scalable collaboration in HR platforms

Rezme and Flexion’s workforce technology platform helps employers manage centralized hiring and HR processes.

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Standardizing food safety reports with AI

Here’s how Flexion created a POC for a low-code AI solution for Ottawa County that standardizes food safety reports and aligns them with the Michigan Food Code

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AI-driven mainframe modernization

See how Flexion applied AI to make legacy COBOL systems understandable, lowering modernization risk and supporting informed decisions for mission-critical programs.

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Iterative delivery accelerates Medicare Claims modernization

How Flexion turned overwhelming technical efforts into manageable, mission-aligned progress through iterative delivery.

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Reshaping education through literacy and storytelling

Discover how Flexion created a digital experience to expand Canopy’s digital reach to students in remote regions.

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Using NLP to redact PII/PHI and protect patient information

Discover how Flexion automated provider inquiries for a federal health agency using NLP, to improve patient information security.

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Meaningful modernization of Medicare Claims Processing

Here’s how Flexion used product-led approach that helped align people, process, and technology to transform Medicare claims processing.

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Document extraction to accelerate application processing

Discover how Flexion used document extraction to accelerate application processing, reducing administrative burden.

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Securing federal healthcare with modern engineering

Discover how Flexion helped a federal healthcare agency by minimizing healthcare waste, preventing downtime, reducing data breach risks, and more.

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Building modern digital lending software for financial institutions

Discover how Flexion helped FIPCO modernize its compliance concierge platform, improving scalability, security, and user experience.

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Building a strategic and scalable cloud foundation on GCP

Learn how Flexion built a secure, scalable cloud foundation on GCP to help a State Labor Agency modernize its 40-year-old mainframe.

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Recreation for everyone

Flexion created the Accessible Recreation Content (ARC) Checklist—a practical, repeatable tool for reviewing and improving accessibility-related content on federal recreation websites.

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Transforming access to U.S. water data at scale

Flexion helped USGS reimagine how its water data supports scientific research and environmental decision-making, using Open Geospatial Consortium standards.

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Simplifying the tree permit process

Learn how Flexion was instrumental in simplifying the process of obtaining U.S. Forest Service Christmas tree permits. See how we modernized the process so that users could get their permits via a convenient app without physically going to their local U.S. Forest Service offices or retailers.

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Digital innovation in education programs

See how Flexion modernized CFPB’s Financial Education portfolio with content audits, AI tools, and strategy development to enhance accessibility and drive impactful results.

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Successful cost optimization

Discover how Flexion has driven cost optimization at CMS, tackling AWS infrastructure reviews, identifying savings opportunities, and navigating sensitive discussions to deliver impactful results.

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Modernizing healthcare IT systems

Explore how Team Flexion helped the U.S. government overcome healthcare IT challenges by modernizing the QPP.

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Enhancing patient care quality

Learn how Flexion helped the Centers for Medicare and Medicaid Services (CMS) develop a tool for the quality payment program that streamlined patient care by significantly improving efficiency over the previous month-long waiting period.

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Transforming online testing for students with a cloud-first strategy

How Flexion’s cloud-first strategy helped DRC grow and deliver a reliable online testing platform for students with fast response times.

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Improving the healthcare reporting system

See how Flexion worked with CMS to enhance the ESRD Quality Reporting System (EQRS) to ensure quality care and better healthcare decisions.

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Ensuring accurate claims processing through modernization

Discover how Flexion’s mainframe legacy modernization project enabled accurate weekly processing of 20–30M Medicare claims.

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Lowering the burden of electronic health data exchange

Here’s how Flexion streamlined electronic health data exchange with a no-cost solution for PHLs and healthcare to simplify ETOR, eliminate manual entry, and enhance HL7 interoperability.

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Enhancing the beneficiary experience with data analytics platform

Discover how Flexion and CMS built a beneficiary healthcare data analytics platform, optimizing healthcare claims for millions.

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Centralizing federal benefits eligibility awareness and access

Flexion creates a centralized, user-friendly federal benefits eligibility solution that simplifies the identification of potential benefits to help during life’s toughest moments.

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